pasaii paperie -- elegant wedding invitations and stationery

Since every product is personalized to your specifications, we can not accept returns unless an order is flawed or damaged. If you discover any problems with your order, please contact us immediately. Depending on the circumstance, we may offer you a replacement or refund.

Frequently Asked Questions

Can I return invitations?

All of our invitations feature customizable options and thus we cannot accept any returns. If your order is flawed or damaged, we may send you a replacement depending on the circumstance. Please view our return policy for more information.

What if I need to cancel my order?

We understand that sometimes there are circumstances beyond your control. If you cancel an order, reimbursement is dependent on the type of invitations ordered and whether or not they have been designed or printed. Please view our cancellation policy for more information.

I received my order and discovered a mistake. What should I do?

We're very sorry that something is wrong with your order. If you contact us immediately with the details of the error, we will try to remedy the situation.